Issues with Azure AD application post 8.4p2 upgrade

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.4p2

Hello - We upgraded to 8.4p2 version couple days back, and have been seeing errors around Azure in a lot of WFs. The termination workflows have been failing with the errors:

sailpoint.connector.ConnectorException: Exception occurred in processReadRequest. Error - Exception occurred while trying to receive data from Server. Number of retries exceeded.Too Many Requests

Any pointers would be helpful.

Thanks

2

After upgrading to IdentityIQ 8.4p2, review and identify any discontinued methods that are no longer supported in this version. If you are using REST API calls in your code, ensure that you update them to use the latest supported API methods.

3

Which version were you on before the upgrade?

I agree with Sandeep’s comment to recheck the current implemented REST API calls in the code to see if any have become deprecated. Around this time, there were many changes to the API connectivity and feature enhancements for Azure. IdentityIQ 8.4p2 is now available!

You’re experiencing azure rate limiting due to some reason related to the above. Maybe there is an obsolete endpoint being called that automatically retries. Or too many simultaneous workflows, bulk operations are processed without batching or retry logic is aggressive/misconfigured.

4

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