Hello everyone, Is it possible to stop the approval escalation only at the first manager? Let me explain better, we need to manage the approval phase in the ISC request center. In practice I make the request for an access profile for an identity, the owner of the access profile must approve the r…

Hello @vcarelli Welcome to the Developer Community :tada: Please refer : [image] How to disable approval escalation in Sailpoint? ISC Discussion and Questions Hi Salvatore, You can use the following curl commands… curl --location 'https://tenantname.api.identitynow.com…

you can Manage it in two different ways Method 1 You can create a custom approval rule either in IdentityNow’s Approval Rule configuration or directly within the Access Profile if using advanced approval settings. The rule can specify: Primary Approver: AccessProfileOwner Escalation (one level …

Hi Anusha Nallagrola, I was following the second method you suggested, however from the request center I can’t see the approval settings and therefore I can’t set the escalation depth. Did I do something wrong or do I have to configure it from the API? Thanks a lot, Vito

Hi TARLAPALLY SIDHARTH, I followed this guide and set the put for access requests as suggested by Margo Bain, however the request went directly to approval and in the history of the access profile the provisioning already appears for the identity. Clearly this solution does not meet the requirement…

When you trigger a custom workflow from a Quick link (like your “Create AD Group” form), it doesn’t use the standard access request engine, so the Approval Settings" UI under Access Requests does not apply. You won’t see options like “Max Escalation Depth” because they are tied to LCM-based workfl…

Are you using Sailpoint IQ or Sailpoint ISC ? Because in Sailpoint ISC are not present quick link or LCM-based workflows.

ISC Escalation - Owner Access Profile

SailPoint Human Fabric (SHF) SHF Discussion and Questions

sidharth_tarlapally (TARLAPALLY SIDHARTH) May 6, 2025, 2:40pm 2

Hello @vcarelli

Welcome to the Developer Community

Please refer :

Hope this helps!

Thanks
Sid

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ISC Escalation - Owner Access Profile

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