Is there any way to add comment while marking manual work-item as completed?

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi,

I’m trying to find a method to add a comment when marking a manual work item as completed. The comment should be added by the owner of the work item. I haven’t found an API for this, and the UI only provides options to ‘Mark Complete’ and ‘Reassign,’ without any way to add a comment.

-Sagar

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Hi @sabh21_KD ,
I believe there is no out-of-the-box solution for this, as the APIs also don’t support comments during work item closure.However, maybe there could be a custom solution.
In case of workItem forward , we can actually give comment: send-work-item-forward | SailPoint Developer Community

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Hi Gourab,
Thank you for your response. I appreciate your input about adding comments during reassignment. However, I’m specifically looking for a way to add comments when marking the task as complete.

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Hi @sabh21_KD ,

I don’t think you can add comments when you’re approving a work item in SailPoint ISC. You can only add comments when you’re reassigning the work items.

-Mehul

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