IQService - UpdateService Status is in STOPPED state

[suresh4iam (Suresh Kumar Palanisamy)]

I have installed the latest IQServices version (Feb-2025) with TLS port. I also installed the UpdateService on Standalone deployment and restarted both the services. But the UpdateService Status showing as STOPPED and never been in a running status. I can see the UpdateService is running in services.msc, Source Test Connection is succeeded.

ServiceName : IQService-Instance1
Display Name : SailPoint IQService-Instance1
Configured TLS Port : 5050
Connection Read Timeout : 15
Update Interval : 30
Build version : IQService-Feb-2025
Build timestamp : 02/06/2025 03:31 AM -0600
Build location : master
Build builder : jenkins
Build Number : 778
Executable : C:\SailPoint\IQService\IQService.exe
File Size : 78520
File Date : 2/6/2025 3:32:22 AM
Trace Level : 1 [ error ]
UpdateService Host : localhost-address
UpdateService TLS Port : 5062
UpdateService Status : STOPPED
UpdateService Version : UNKNOWN

Below are the steps I followed to install and run the services

IQService.exe -i -o 5050
IQService.exe -a dm/svc_user
IQService.exe -s
IQService.exe -z "tcp://localhost:5062"
IQService.exe -z "tcps://localhost:5062"
IQService.exe -t

Is there anything missing here?

[suresh4iam (Suresh Kumar Palanisamy)]

I have resolved this issue by running only the below command for installation.

• IQService.exe -z “tcp://localhost:”

It is showing STOPPED status when I run either both tcp and tcps commands or only executing tcps command. So I can see the UpdateServices running when I run only tcp command.