IIQ upgrade error 8.2p2 to 8.3

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Hello everyone,
I am struggling with an IIQ upgrade where we are going from 8.2p2 to 8.3 highest level.

Currenty i have built the war file, exploded it out, and am not attempting to run the command “IIQ upgrade” from the WEB-INF\bin folder.
in the comments it mentions looking at logs, which i cant seem to be created anywhere.

Has anyone seen this error with the 1253 code ? I am seeing alot of others but can’t find that one exactly in forums anywhere. Error seems to suggest either a driver missing, possibly certs not being recognized.

let me know any questions you have that I can help explorer and answer.

When I do this, I am getting the following error which i cannot seem to resolve :

Tomcat 9.0\webapps\identityiq\WEB-INF\bin>iiq upgrade
Unable to establish a connection to the database, please check the log for details
2023-08-14T11:06:25,314 ERROR main sailpoint.server.upgrade.Upgrader:1253 - Cannot create PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target". ClientConnectionId:c4101191-9811-4021-9026-44776795bd57)
sailpoint.tools.GeneralException: Cannot create PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target". ClientConnectionId:c4101191-9811-4021-9026-44776795bd57)
        at sailpoint.server.upgrade.Upgrader$JdbcContext.createConnection(Upgrader.java:163) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.upgrade.Upgrader$JdbcContext.getConnection(Upgrader.java:147) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.upgrade.Upgrader.getSchemaVersion(Upgrader.java:1355) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.upgrade.Upgrader.validateSchemaVersion(Upgrader.java:1244) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.upgrade.Upgrader.execute(Upgrader.java:952) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at sailpoint.server.upgrade.Upgrader.main(Upgrader.java:528) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
        at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
        at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
        at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
        at sailpoint.launch.Launcher.main(Launcher.java:247) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
Caused by: java.sql.SQLException: Cannot create PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target". ClientConnectionId:c4101191-9811-4021-9026-44776795bd57)
        at org.apache.commons.dbcp2.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:669) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:544) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:753) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at sailpoint.server.upgrade.Upgrader$JdbcContext.createConnection(Upgrader.java:160) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        ... 10 more
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target". ClientConnectionId:c4101191-9811-4021-9026-44776795bd57
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:3680) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:2113) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:3204) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:2833) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:2671) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1640) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:936) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at org.apache.commons.dbcp2.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:55) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:355) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.validateConnectionFactory(BasicDataSource.java:115) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:665) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:544) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:753) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at sailpoint.server.upgrade.Upgrader$JdbcContext.createConnection(Upgrader.java:160) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        ... 10 more
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
        at sun.security.ssl.Alert.createSSLException(Alert.java:131) ~[?:?]
        at sun.security.ssl.TransportContext.fatal(TransportContext.java:360) ~[?:?]
        at sun.security.ssl.TransportContext.fatal(TransportContext.java:303) ~[?:?]
        at sun.security.ssl.TransportContext.fatal(TransportContext.java:298) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369) ~[?:?]
        at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392) ~[?:?]
        at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:443) ~[?:?]
        at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421) ~[?:?]
        at sun.security.ssl.TransportContext.dispatch(TransportContext.java:183) ~[?:?]
        at sun.security.ssl.SSLTransport.decode(SSLTransport.java:172) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1507) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1417) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:456) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:427) ~[?:?]
        at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:2021) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:3204) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:2833) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:2671) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1640) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:936) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at org.apache.commons.dbcp2.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:55) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:355) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.validateConnectionFactory(BasicDataSource.java:115) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:665) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:544) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:753) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at sailpoint.server.upgrade.Upgrader$JdbcContext.createConnection(Upgrader.java:160) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        ... 10 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
        at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:439) ~[?:?]
        at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:306) ~[?:?]
        at sun.security.validator.Validator.validate(Validator.java:264) ~[?:?]
        at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:313) ~[?:?]
        at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:233) ~[?:?]
        at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:110) ~[?:?]
        at com.microsoft.sqlserver.jdbc.TDSChannel$HostNameOverrideX509TrustManager.checkServerTrusted(IOBuffer.java:1702) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at sun.security.ssl.AbstractTrustManagerWrapper.checkServerTrusted(SSLContextImpl.java:1492) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369) ~[?:?]
        at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392) ~[?:?]
        at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:443) ~[?:?]
        at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421) ~[?:?]
        at sun.security.ssl.TransportContext.dispatch(TransportContext.java:183) ~[?:?]
        at sun.security.ssl.SSLTransport.decode(SSLTransport.java:172) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1507) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1417) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:456) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:427) ~[?:?]
        at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:2021) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:3204) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:2833) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:2671) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1640) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:936) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at org.apache.commons.dbcp2.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:55) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:355) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.validateConnectionFactory(BasicDataSource.java:115) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:665) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:544) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:753) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at sailpoint.server.upgrade.Upgrader$JdbcContext.createConnection(Upgrader.java:160) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        ... 10 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
        at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:146) ~[?:?]
        at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:127) ~[?:?]
        at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:297) ~[?:?]
        at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:434) ~[?:?]
        at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:306) ~[?:?]
        at sun.security.validator.Validator.validate(Validator.java:264) ~[?:?]
        at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:313) ~[?:?]
        at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:233) ~[?:?]
        at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:110) ~[?:?]
        at com.microsoft.sqlserver.jdbc.TDSChannel$HostNameOverrideX509TrustManager.checkServerTrusted(IOBuffer.java:1702) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at sun.security.ssl.AbstractTrustManagerWrapper.checkServerTrusted(SSLContextImpl.java:1492) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473) ~[?:?]
        at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369) ~[?:?]
        at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392) ~[?:?]
        at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:443) ~[?:?]
        at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421) ~[?:?]
        at sun.security.ssl.TransportContext.dispatch(TransportContext.java:183) ~[?:?]
        at sun.security.ssl.SSLTransport.decode(SSLTransport.java:172) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1507) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1417) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:456) ~[?:?]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:427) ~[?:?]
        at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:2021) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:3204) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:2833) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:2671) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1640) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:936) ~[mssql-jdbc-10.2.1.jre8.jar:?]
        at org.apache.commons.dbcp2.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:55) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:355) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.validateConnectionFactory(BasicDataSource.java:115) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:665) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:544) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:753) ~[commons-dbcp2-2.7.0.jar:2.7.0]
        at sailpoint.server.upgrade.Upgrader$JdbcContext.createConnection(Upgrader.java:160) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
        ... 10 more
1 Like
2

The iiq upgrade command creates a local log file which should be in your Tomcat 9.0\webapps\identityiq\WEB-INF\bin folder. Also, the issue appears to be a TLS negotiation error trying to connect to your DB from the host - most likely a certificate issue.

1 Like
3

found the file for the logs, looks to be the same as command prompt errors so nothing extra. I will keep reviewing my cert items and see if I can get someone internal to validate it looks right to them.

Newby cert guy here.

Thanks Brian!

I will reply when we have found the error and the solution.

4

so the fix ended up being updating the following line of code…

image
image1020×93 8.43 KB

Is there a place where Sailpoint IIQ is providing document on the errors related to SSL and a chart of what each number means?
In this case we had the “1253” error but at the end of the day, it was comparing iiq.properties files that fixed the problem. I feel like it was a lucky check after troubleshooting a weeks worth of an error that all the discussion boards seemed to point toward the certs not being correct.

do you see anything I am missing that would have better pointed us in the right direction to the JDBC connector in the iiq.properties file?

5

Ideally you want to actually fix the TLS issue as you really should have the connection between IIQ and the IIQ DB encrypted, but your update of disabling TLS via the iiq.properties file will suffice as a hot-fix since that does seem to work.

Note that many production DBs have policies set to require all traffic to be encrypted, so there was a chance simply changing the iiq.properties JDBC connection string to ignore encryption might not have worked.

Reference: PKIX path building failed - unable to find valid certification path to requested target - Microsoft Community Hub

Talk to your DB team and AD team and work with them to get a copy of the root CA and server certs that you can add to your IIQ app server’s cert store (cacerts file).

Next, assuming the 1253 you’re referring to comes from this:

2023-08-14T11:06:25,314 ERROR main sailpoint.server.upgrade.Upgrader:1253 - Cannot create PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target". ClientConnectionId:c4101191-9811-4021-9026-44776795bd57)

The 1253 is a line number reference in the sailpoint.server.upgrade.Upgrader class. This is in the core IIQ code, presumably this portion is opening a JDBC connection pool to the DB so that the upgrader can modify IIQ config/objects in the database.

Finally, yes - all your searching on that error actually did return the correct answer in that the issue is cert-related (see above). Your work-around was disabling TLS encryption (which takes certs out of the picture), but you will see that same error again most likely - especially when trying to enable TLS for AD/LDAP and public web services like Salesforce if your IIQ goes through a proxy server to reach the public internet.

P.S. Here’s a nice tool I use a lot for viewing and managing the Java/Tomcat keystore. The CLI method works everywhere, but this will be a lot more intuitive once you’re familiar with certs and how they work in TLS session negotiation: https://keystore-explorer.org/
And a primer on TLS: https://www.cloudflare.com/learning/ssl/what-happens-in-a-tls-handshake/
The error you got was Step 3 (Authentication) as noted in that article (the IIQ console couldn’t validate the DB cert against a trusted cert or cert authority in the certificate chain).

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6

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