IdentityNow SOD subscription email not triggered

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi,

In IdentityNow, I have configured Subscription for a SOD Policy.

But it is not triggering any email, even though violations are present.

Kindly help me on this.

Regards,

Thamizh

2

Hello @thamizhselvi_j
If other subscriptions are working (based on search or other SoD policies), I would open a ticket to support to investigate this.

3

Hi,

Yes for other SOD Policies, it triggered the subscription email.

Regards,
Thamizh