IdentityNow email template

Hello Team,

On “New Account Provisioned” email template on the email notification for user we are getting the entitlement value in “Role/Access” for example “Role/Access: 59930~222” instead of this we need to have the entitlement name in access in the email like "Role/Access: EntitlementName.

We are using this snippet in “New Account Provisioned” email template - #foreach ($access in $accountAccess)Role/Access: ${access}#{end}

We have tried with every other thing, but we are not getting the requested item name still getting the value.

Please do let us know if you have encountered with this issue before. This is a time sensitive request.