IdentityNow access request search showing number under columns "Actor" and "Target"

Hey all,

I’ve initiated a search query to get all the access requests of a particular source, as follows:
type:ACCESS_REQUEST AND attributes.sourceName:"Azure Active Directory"

The problem is that the columns “Actor” and “Target” are showing numbers instead of users’ first or last name, or even email address.

image

My first guess is that it displays the “SailPoint Username (uid)” identity attribute, which is mapped to the “WorkerID” on our HRIS, Workday.

My first question is: can someone confirm that it’s effectively displaying the “SailPoint Username (uid)” column?

My second question is: what could be the impact if I change the mapping in the identity profile so that the identity attribute “SailPoint Username (uid)” will be mapped to the email address for example?

Thank you for your feedback.

Hi @khalilgahbiche

  1. Yes, your understanding is correct. It displays UID aka SailPoint username.

  2. I don’t think it is a good idea to change uid value just for display purpose, if you change config/transform for uid it might reset passwords for all users. uid is value you enter to login IDN.

I believe you are asking this question, because it is difficult to identify Actor and Target with some ids.

Thanks
Krish

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@MVKR7T , thank you for your reply. That’s what I think too, it’s too risky to change the UID just for display purposes.
Do you know any workaround to show user name or email in the search report?

If I my guess is correct, you are downloading this Report and it is difficult to identify who is the Actor (Requestor) and Target (Requestee) because of the ids ?

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@MVKR7T yes you’re right

Got it. Let me check if there is any other way, also we do have advanced reporting options with SDK usage. Will provide you a solution shortly.

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I’m also looking for a programmatic solution, even if I’d like it to be OOTB.

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