IdentityIQ ENTRAID SSO Issue

Which IIQ version are you inquiring about? 8.4p1

We have enabled “Enable SAML Based Single Sign-On (SSO)” using ENTRAID.

  • SSO and MFA is working as expected. However when session is expired on last open page it redirect back to home page and session expired on last page become inaccessible until browser cache is cleared.

Issue steps to reproduce :

  • Login using ENTRAID SSO or MFA
  • Open any page like → Task, Debug, Identity Warehouse
  • Wait for session to expire on same page
  • Refresh page → ENTRAID redirect to home page (Expected)
  • Try opening last page on which session expired → ENTRAID redirect back to home page
  • Last session expired page become inaccessible and ENTRAID keeps on redirecting to home page

Manual Resolution :

  • Clear browser cache
  • Re-login and all page will be accessible.