Identity profile provisioning tab does not show the total

[pkumar22 (prasantha Kondakagari)]

This user status is set to correct, and I can also see it in the identity profile preview, but the identity profile provisioning tab does not show the total. Any idea?

I can even search using that status.

[gogubapu (bapu gogu)]

Hi @pkumar22,

After done required changes in identity profile, click preview and check some identities data reflecting correctly or not, if everything looking good, click on apply changes, it shows top, after clicking apply changes, changes are reflected to all the identities. Still, it is not updating lifecycle state then follow below process to achieve.

you can perform identity processing using Rest API to a particular identity. refer attached link for more details. [start-identity-processing | SailPoint Developer Community] (start-identity-processing | SailPoint Developer Community)

Thank You.

[GOKUL_ANANTH_M]

HI @pkumar22 ,

Check the identity LCS is reflecting the technical name of your LCS as shown below.

In your transform, replace the LCS state you use with its corresponding technical name.

After that, you can check by

• Using identity-profile refresh.
• Triggering an unoptimized aggregation

Thanks!!

[schattopadhy (SHANTANU CHATTOPADHYAY)]

Check this technical name:

[neeraj99 (Neeraj Nautiyal)]

Hi @pkumar22
The lifecycle state you are looking at i.e “NotEPIC7days” you might see that reflecting correctly on the UI as you have shown please try these options:

1. Navigate to identity->Click on Lifecyclestate and edit. See if any NotEPIC7days lifecycle state is selected. If yes then good lets proceed, if not then there is probably a mismatch in the name. That is technical name may not be matching with what you have in Identity profile provisioning page.
   In your transform make sure you are putting the value as “notepic7days” and not “NotEPIC7days”
   2… try using this query instead:
   attributes.cloudlifecycleState:“notepic7days”
   i can see from the screenshot you have shared that the technical name of the LCS is all small letters.

Once all this is done, refresh the identity once, to see a change in the count. and then you can go ahead and refresh the identity profile itself.

Hope this helps.