Lifecycle State - not populating

Hi Experts,

we have configured a transform to set the lifecycle state, and we can see the lifecycle state value coming up on identity attribute.

But when I open identity profile for this, I dont see the list of Identities coming up under active and inactive lifecycle state.

You need to enable the LCS first before they are actually assigned to identities. See the ‘enabled’ checkbox on the second screenshot.

@sauvee Thanks for your reply.

I just enabled this option and tried aggregation [did source reset and then tried aggregation], But I still don’t see the identities count coming up under active and inactive lifecycle state.

Can you run a refresh on the identity profile, for instance with the API:

{{api-url}}/v3/identity-profiles/{{identity-profile-ID}}/refresh-identities

That should rerun the LCS calculations properly.

Alternatively to trigger a refresh, you can make a change in the profile attributes, click save, revert the change, click save again and then ‘apply changes’.

@chandramohan27,

You need to enable “requiresPeriodicRefresh” true to get refresh after every time aggregation performed. Please refer below links

  • requiresPeriodicRefresh - This is a true or false value indicating whether the transform logic must be reevaluated every evening as part of the identity refresh process.

@sauvee I tried Identity Refresh, Still no changes in the count. I still see active and inactive count as zero

Hi @chandramohans27,

You must wait the next refresh it will be updated (8am or 8pm). it will be updated.

Or for example apply some modification on your identity profile mapping and the apply change.

Hi @chandramohans27 ,

You need to click on “enabled” checkbox for all the LCS before assigned to identities. It may give you the count of identities belonging to that particular LCS.

Now, If you have already added the identities without enabling the checkbox, first enable it and do an unoptimized aggregation / refresh identities api call. This should work probably.

Thanks!!

@GOKUL_ANANTH_M

Thanks for your reply!

I tried these below options, but still I dont see the count coming up in this page.

Enabled all Life cycle states,
Ran Unoptimized aggregation
Refreshed auth source identity profile

Here, In LifeCycle State → you have the value as “Active”, which is not the technical name. The technical name is “active”.

The technical name will be found in braces near provisioning settings → “Active(active)”. Configure the value as “active” and do the unoptimized aggregation.

Thanks!

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Thanks @GOKUL_ANANTH_M It worked now.

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