8.4
Workflow
Tasks
Identity Events
When the lifecycleEvent was triggered, no taskResult was generated for this lifecycle. I attempted to use LCM through Manage Identity and also executed Task Identity Refresh.
@leo_22 Have you tried searching with just the event name?
Hi @leo_22 is the workflow setting the “resultExpiration”? If so, then the task result could be deleted quickly or even immediately depending on the setting.
Hi @paul_hilchey If I understand correctly, “resultExpiration*”* should be a variable within the workflow. However, this variable does not exist in the current workflow configuration
you can check some workaround;-
Check if lifecycle even is trigger and calling in Backgroup,
for one time put wait after lets say some steps and then check task result will be created.
Set end steps name properly i found issue when i used stop rather end or something once.
try wait first , it will show task result
Has the LCM event completed successfully? I have observed this issue when LCM event fails before SailPoint creating task result.
Are there any errors in the logs?
Hi @leo_22 Lifecycle event-triggered workflows will not show the workflow name separately in the task results. It will show as a trigger event name: identity name. You can look into the lifecycle event name, inside that task, you can find which step is causing the issue or has completed the process.
I hope it will be helpful.
Thanks,
PVR.
