Identity Attribute Display Name

[sagar_kamalakar]

Hi all,

I have a simple question. Why, so I see different display name for some identity attributes on identity Profile, than on actual identity attribute? e.g. Family Name, Work Email, Given Name but while open any identity created and see it is displaying as LAST NAME, EMAIL, FIRST NAME not same as Family name, Work Email? But for City, Country its showing same display Name.

Identity Profile:

On Identity Attribute

Thanks,
Sagar

[vishal_kejriwal1 (Vishal Kejriwal)]

I haven’t tried but I think you can update it using API
{{baseUrl}}/identity-attributes/:name

internally display name for family name is mapped to key att_last_name

[tysremi (Remi Tys)]

I guess it’s some funky legacy stuff…
All of those attributes are mapped to a displayName starting with “att_xxxx”.
Would not recommend changing them without an “OK” from SailPoint Support since those seem to be placeholders that may be used throughout the product.

[patrickboston]

SailPoint changed the display name of those attributes a while back. See release notes here https://community.sailpoint.com/t5/SaaS-Release-Notes/SaaS-Release-Notes-October-2-2023/ta-p/259219

[Arshad (Arshad Moghul)]

Like Remi rightly mentioned, this is due to the legacy underlying IIQ architecture only for below 5 attributes:

1. firstname - att_last_name instead of First Name
2. lastname - att_first_name instead of Last Name
3. email - att_email
4. manager - att_manager
5. displayName - att_display_name

Surprisingly, how 1 & 2 have this issue where 3,4,5 are rightly displayed on the identity is something not known.

[tysremi (Remi Tys)]

If I look at Patrick’s release note link it says the following:
IDN Provisioning The display names of the following identity attributes have changed on the Identity Profile Mappings and Identity Details pages:

• “User Name” is now “Username”
• “Last Name” is now “Family Name”
• “First Name” is now “Given Name”

That also does not seem to be followed through properly…

Honestly, the way it’s displayed in the Identity View, to me, seems the most correct.

It’s confusing as hell having an attribute firstname with a display value of “Given Name” or lastname → “Family Name” or email → “Work Email”.
Just make it easy with First Name, Last Name, Email… and then make it consistent throughout.

Might be worth opening a support ticket for to get all details, or logging an idea if that doesn’t give any results…

[patrickboston]

@tysremi I honestly didn’t even look at the second screenshot of the identity view. You are right, it does not make sense why they are showing a different displayName in the identity view vs identity profile. @kirby_fitch you might be able to help with this?