How to process individual entitlements provisioning in a bundled access request

Which IIQ version are you inquiring about?

8.4

We are using a copy of OOTB LCM provisioning workflow for access requests with two approvals, manager and owner and approvalMode as serial

When someone requests multiple entitlements in a single request, iiq waits for approvals for entitlements to be completed before it can start performing provisioning. For e.g. if a user request 5 entitlements in an access request. One entitlement is completed for the 2 step approvals but other 4 entitlements are waiting either at 1st level or 2nd level approval, iiq doesnt process the first entitlement which is already approved until other 4 are either approved or rejected.

Is it possible to allow individual entitlements to be processed immediately as soon as it is approved in a bundle access request? without writing too much custom code?

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can you try putting splitProvisioning=true in your lcm workflow and test it. I think you need to do bit more. Pass the argument as true in approva and provision split step.

let me know, once you test it.

Hi @PJain ,

Could you try setting the approvalSplitPoint to manager in the workflow, this splits the approvals and makes the provisioning of the entitlements independent of the approvals.

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I tried setting both splitProvisioning to true and approvalSplitPoint to Manager. It didnt work. No change. It is still stuck because other entitlements are not approved/denied.