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Hi all. For Delimited File applications, any entitlement revocation during certifications will generate a Remediation work item that is assigned to the application owner. How can I change this assignment using custom logic?
For entitlement requests, I do this by modifying the rule Approval Library. I am looking for the rule that does this assignment for certification remediation work items. Is anyone able to to advise on this? Thank you.
Hi @tim089 , The assignment for this remediation work item cannot be changed by modifying the Approval Library. Instead, you need to use a Certification Sign-Off Rule
Hi @jchinnapareddy , Seems like the linked post is for preventing the remediation work item from being created. I still want to create the work item but route it to different revokers based on custom logic.
As Pragati suggested you can set the Revoker field to the user to whom you want to assign the work item. |
If there is no revoker , then the work item is assigned to application owner, if revoker is available then it is assigned to revoker
Thanks for pointing out the Revoker field. I would like to assign the revoker dynamically based on custom logic instead of assigning one static revoker per application. Any idea where this logic can be modified?
@tim089 You can use Global WorkItem Forwarding Rule. You have current owner object, and workitem object in the rule. You can write your logic to assign it to the new owner. This is a global rule, so make sure you handle your conditions properly to handle only your specific condition and for others, it should return the pre-assigned owners.
