How can we automate the access unsubscribe in ISC based on Service now catalog form

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hello Experts,

How can we automate the access unsubscribe in ISC based on Service now catalog form

I am looking to create a new automation process to take input from Service NOW catalog form’s csv file for the user details and ISC need to consume this user ID from csv file & in turn need to remove the user access from an group using the access request API.

Thanks in advance Experts

Regards,

Venkat

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will group be same for this flow all the time? lets assume its same group for now. you will have to read the csv file data (obvious right). lets say the file has emp id in it, then make a call to get the ids for the identities in sailpoint, then call : create-access-request | SailPoint Developer Community

remember there are some limitatation on number of IDs and ents that can be included in a call.

if you are open for other options, i would recommened look into interactive workflow using launchers in ISC directly.

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Hi @vsekar7,

Have you considered ServiceNow Service Catalog integration with ISC?

This exposes the SailPoint managed access profile, roles, entitlements to ServiceNow catalog and the users could either request for access or request removal both all from ServiceNow.

If this does not appeal to you use case:

Develop a workflow over at ServiceNow, when a user submits the catalog form, the custom flow would submit an revoke request to ISC. As @lampard08 said, this has its own drawbacks.