GSuite Connector Access Request

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.3p3

Share all details related to your problem, including any error messages you may have received.

Hi,

We are trying to use ‘Manage User Access’ form for requesting the GSuite entitlement. We ran into an issue while doing so wanted to know if anyone has ran into the same issue before or has any idea on how we can fix this.

Before is the error message we are getting in the access request:

sailpoint.tools.GeneralException: The application script threw an exception: java.lang.LinkageError: ClassCastException: attempting to castjar:file:/D:/tomcat/webapps/identityiq/WEB-INF/lib/jakarta.ws.rs-api-2.1.6.jar!/javax/ws/rs/client/ClientBuilder.class to jar:file:/D:/tomcat/webapps/identityiq/WEB-INF/lib/jakarta.ws.rs-api-2.1.6.jar!/javax/ws/rs/client/ClientBuilder.class

2

Hi @suvashacha,

have you any rules are running during this process?

I think you casting an object into another not properly or you are missing an dependency.

Check you code or share here if you can