Generic SDIM Ticket Status (GET) with request body

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hey!

We want to use the Generic SDIM ServiceDesk Integration for certain manual provisioning.

To fetch status for a ticket, however, we need to call a GET API endpoint that requires a request body. To our understanding this is not quite common, but we need to specify certain data (ID etc) in a json-body to fetch the ticket instead of specifying everything in the URL endpoint, like this:

{  
  "itemViewer": "idn_test",
  "page": 1,
  "columnFilter": [
    {
      "columnName": "Id",
      "comparator": "EQUALS",
      "content": "1337"
    }
  ]
}

We tried adding a JSON-body via the IdentityNow REST API, but to no success.

Is it possible to add a request-body for the SDIM Status GET call?

image

All the best,
Sebastian