Error while trying to remove access

dmaan · September 15, 2026, 4:09pm

Which IIQ version are you inquiring about?

8.4

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User is getting this error when she is trying to remove one of her own entitlements. As soon as she clicks on remove access tab, she gets this error. We (admins) are able to remove her accesses just fine. she only has about 15 entitlements.

ryan_toornburg · September 15, 2026, 4:41pm

Hi @dmaan - most likely coming from the QuickLink options. Need to look at what QL filters you have for “What can members remove?” that would apply to this user.

kumarSinghM · September 15, 2026, 6:47pm

@dmaan Verify the Quicklink population for this user and check what options they have.

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Error while trying to remove access

Which IIQ version are you inquiring about?

Please share any other relevant files that may be required (for example, logs).

Share all details about your problem, including any error messages you may have received.

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