Error permissionset error while create account in salesforce

I am getting below error while creating an account in salesforce thru salesforce connector.
the account is getting created but the permissionset is failing and not getting assigned.
i check with salesforce and the permissionset is present in their environment.

sailpoint: 8.02

Error Following entitlement is not present on the salesforce :XXXXXXXXXXXXXXXX

Thanks in advance

Hi Rakesh,

There are some upgrade considerations to take into account if you have previously upgraded to IdentityIQ 8.0p2. These are located in the direct connectors guide available here. Specifically on page 344 and 345. Can you confirm you have looked at both of these?

If those steps have been completed, can you post the full stacktrace of the error from your IdentityIQ logs?