Error in rights

I have a problem where the rights are not appearing in a certain source, and no account for that source, what could it be?

Hi @kaiolima

I think more details would help here, what kind of source is this? Have you run an aggregation successfully?

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Hi @kaiolima
I think no entitlement is assigned to the user for that particular source,Can you specify the source name.

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Hi @kaiolima,
it’s normal, in your screenshot “Attributes section” we can’t see any attribute that contain rights.

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Do you have in your account schema any attribute types group and Entitlement

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It is a web services type font

Could it be that the API on the Source side has changed?
And I ran the aggregation successfully.


in your account schema wich attributes represente entitlement ?

These are the profiles

@kaiolima Your “perfits” attributes must be type “Medecina Direta” and no group.

This attribute is not filled in, which is why the rights are not appearing, correct?

They were appearing and stopped appearing, is it possible to change the API on the Medicina Direta side??

Yes because ISC identify this rights based on this attributes that you are tag entitlement.
Is not filled for all users ?
This attribute is not filled in, which is why the rights are not appearing, correct?

You can change this attribute type from group to MEDECINA directa type

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This is not populated for all users

You can change this attribute type from group to MEDECINA directa type

And looking for users who have this attribute filled, rights must be appears.

I understand, but normally when this field is no longer filled in, would it be due to some change that Medicina Direta made on their side?

if it was filled previously and not now that effectively mean they do modifcation in their side. For test you can verify for one user who have this attribute filled and verify rights must be appear.

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I ended up in SB and the profiles are filled and the rights are appearing.

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Good.

You can see with application owner why this attributes are not filled. They can verify in their side.

I didn’t really understand what kind of modification I could make

I thinks it’s good.

I thought you created another type of entitlement schema called Medicina direta but that’s instead the name of your account schema.

So no modifications to be made.

Just review with application owners if the perfis attribute is populated on their side.