Hello, I have an error every time I start Refresh Identity Cube - Roles for a few days, after a while, I always get this same error: 2022-10-19 16:37:45,651 ERROR Thread-27 sailpoint.task.IdentityRefreshExecutor:1407 - Unable to release lock 2022-10-19 16:37:45,663 ERROR Thread-27 sailpoint.task.I…

Hello @Natalia_Camacho , What I guess is that, you might recently delete so IIQ objects (e.g. Application) and somehow lead to this error. According to the exception, one of the identity which hold the EntitlementGroup (8a84dcaa83548013018363eccdfc532f), to find out which identiy is causing this iss…

Were you able to solve this issue, I’m having the same problem as well on an identity refresh.

In looking at the stacktrace, it looks like it’s with either the Refresh Identity Entitlements for all Links option or the Maintain Identity History option (my hunch is the latter). I have 2 general approaches for troubleshooting refresh errors like this… Use filters to try and narrow down which …

Error during role refresh

IdentityIQ (IIQ) IIQ Discussion and Questions

Natalia_Camacho (Natalia Camacho) April 27, 2023, 12:45pm 3

No, I still have the problem

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Error during role refresh

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