Entitlement Update Approval

Which IIQ version are you inquiring about?

Version 8.3

Share all details related to your problem, including any error messages you may have received.

Hello. Upgraded to 8.3 p2 recently. Since upgrading, changing the owner of an entitlement is launching an approval work item. Previously, it did not require an approval. Where is the setting to remove that approval?

Open the workflow, you can skip the approval step by directly going to Start Provisioning process

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Hey @regilicha how are you?

Go to this process :

Search for the variables : approver and fallbackApprover and leave it empty.

that way you cancel the approval of Entitlement changes.

best!

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So easy… thank you! I appreciate your speedy response.