Entitlement attribute is not showing in IT role ADD ENT

Hi all,

I im trying to to onboard a webservices app in IIQ where i have this entitlement Attribute serviceRoleNames I have maked it as multi value , entitlement and it is populating as part of entitlement catalogue

now trying to create a IT role to add this serviceRolesNames entilement attribute in Add entitlement but it did’t show up Attributes of this webservices

anything im missing here
one last thing this serviceRolesNames Entitlement Attribute of schema im calculating its value as part of customization rule plugged in to this webservices app

thanks in advance,

avi.

is this question for IIQ?

Hi @HussainshaSyed001 ,

Yes this is for IIQ

Your serviceRoleNames isn’t showing in IT Role because IIQ only lists entitlements that exist as ManagedAttributes from aggregation — make sure it’s in the account schema (multi-valued + entitlement), populated during aggregation (via your customization rule), run a full aggregation, and then refresh the entitlement catalogue.

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Please ensure you have marked it as Managed Entitlement and if value is multiple then Multi-Valued. Along with on the account aggregation task you have checked the Promote managed attributes like below

Regards
Ankush

HI @shirbhatea @Yeliazer_08 ,

but it is showing in Entitlement catalogue not showing in IT role Add Ent

i have promoted in aggregation task and ran full source aggregating with disable optimization of unchanged accounts

and i see this attribute serviceRoleNames type as group may i know what is significace of making type as group any reference will help

thanks in advance

Change the Type of your serviceRoleNames entitlement in the schema from group to permission (or role), save, then run a full aggregation — this usually makes it appear in IT Role → Add Entitlement.

hi @Yeliazer_08 FYI

we do not have any otherthan group this serviceRoleNames belongs to group itself and we are calculating as part of customization rule of webservices application