Enhancement: Expiration Date Support in Access Requests

Description

:bangbang: We’ve made recent improvements to our access request expiration date support to ensure more consistent and comprehensive handling of expiration date changes on access assignments. As we prepare to roll out these enhancements, we’re taking the opportunity to highlight the available options and raise customer awareness!

With this enhancement, Request Center will now support all of these date-management options across all access item types:

  • Re-request of an expiration-dated assignment with a new date to change the scheduled expiration date.

  • Re-request of an expiration-dated assignment with no date to remove the scheduled exipration date, to make the assignment perpetual.

  • Re-request of an undated assignment with an expiration date to add scheduled expiration to a previously perpetual assignment.

Note:

  • All of these re-requests will be sent through the grant-access approval flow before the change will be applied.

  • The My Access, My Team, and Identity admin pages also support date changes, also processed through the grant-access approval flow, but do not currently support adding/removing dates on assignments.

  • Through our access-request API, date change requests can alternatively be submitted as revoke requests, but only to shorten the duration - moving the expiration date earlier or adding a date where one did not exist before. These requests will be processed through the revocation approval path configured for the item.

Action Required

No action is required for you to enable these behaviors, and nothing will visibly change for your users in the Request Center, other than some requests that would have been cancelled silently before will now be submitted and processed.

Important Dates

The improvements have already been enabled in customer sandbox tenants!

Production rollout: Week of June 2, 2025.

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