Enable/Disable account for an identity using SailPoint APIs

[shreeja20 (Shreeja Shukla)]

We are trying to enable/disable account via API for Active Directory accounts : The request shows completed , the task id generated, shows completed and even the account activity shows complete with operation as enable /disable but still no effect on the actual account, it still remains in the same state i.e. neither getting enabled or disabled.

Has anyone tried the same or encountered the same issue ? Please provide your inputs.

The documentation used:
enable: enable-account | SailPoint Developer Community
disable: disable-account | SailPoint Developer Community

Thanks!

[antony_petson]

Hey @shreeja20
Did you check events in ISC for that account? Is that being tracked - either failed or passed?

[Abhinov7 (Abhinov Dhonthula)]

Hi,

I think these enable or disable via tasks is applicable for delimited sources only.

-Abhinov

[gourab (Gourab Sadhukhan)]

Hi ,
please check this post once

Disable Account API

I’m trying to disable an account. I’m not sure what or where to get the externalVerificationId or if these values are needed. { "externalVerificationId": "3f9180835d2e5168015d32f890ca1581", "forceProvisioning": false } Tried and get a id but the account is still active. What am I doing wrong?