Embedded Image in Email Templates not showing up in delivery

Hello,

I am trying to add a company logo to the bottom of an email template. I am unable to obtain a reliable internal URL for the image itself, so I want to embed the with Base64 encoding. I have the template configured and set up, and the image with its encoding appears just fine in the preview of the template (outside of HTML view it shows up), but when it comes to testing the email, the image is not there at all. I tested on internal and external addresses to see if it was removed by something on the network prior to delivery, but it is not there in either case.

Here is what the preview looks like:

Here is what the html line for the image is:

<div><p style="text-align:left"><img src="data:image/png;base64,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"></p></div>

Any suggestions or support are welcomed. This isn’t an absolute requirement, but it would be very nice to add for the organization.

Thanks!

Hi Brennen,

Check the documentation for email templates, specifically regarding base64 images: Using Email Templates - SailPoint Identity Services. You can try manually setting the width of the image to see if it works.

Thanks Colin. That is the document I was referencing when going through this. I tried setting a width of 200, but the issue persists.

Hi,
I confirm we met the same non fixable error with embedded images in the email templates a year ago. Because of that we had to use external image hosting services and use url to the hosted image that is an unsecure solution.

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I did some digging and found out that this is a known issue. When you save an embedded image, it either isn’t saved in the IDN database, or the database isn’t returning the image when it is supposed to. That is why you are able to see the image in your preview, but nothing appears in the email that is sent. The only way to add images to an email template at this time is to use the URL like @yunovd mentioned. I poked the ticket to see if I can get some activity on it.

Thanks for bumping the ticket @colin_mckibben.

@yunovd what service did you use? I could maybe utilize that myself.

Thanks.

Hi, @brennenscott ,

In general, any public image hosting service could be used if the service provides an anonymous access to the uploaded image over http and https, but that is very unsecured solution that is much better to avoid in use. Own image hosting server is a good way instead.

Another possible workaround is a ‘branding’ feature of IdentityNow.
Global > System Settings > Product Branding .

You could try to create one-two tenant dummy ‘brands’, each ‘brand’ allows to upload two custom image based logo and app icons up to your choice. If you right click the custom logo at unused ‘brand’ and select an option ‘Open in new Tab’, you’ll get the full custom image url you could use with success in your tenant email templates in the default main ‘brand’.

2 Likes

Dmitry, what a brilliant solution. I agree about the external/public image hosting service–I am wary of utilizing that service out of a caution of security.

I used the link of the image uploaded into the branding section, and that is appearing in the emails.

Thank you for your help and for the suggestion.

Brennen

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This is now fixed. SailPoint released an update that now allows base64 encoded images to be embedded in email message templates. There shouldn’t be a need for workarounds mentioned in this topic.

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