Display "Approved By" value in Track Request Interactions

[kumar_k (Vasu K)]

UseCase : display “Approved By” (completer) value, identity name in the workgroup who approved the access request in Track Request Interaction section.

by following the UI Config document, added below line item in “uiIdentityRequestInteractionsColumns” section. The filed is displayed but no values are displayed.

<ColumnConfig dataIndex="completer" headerKey="completer" property="completer"/>

Tried by running, Full text index and other jobs but no value is displayed for new or existing access request. Verified the xml from debug that value exist for the IdentityRequest object.

Any suggestions/recommendation on what additional config that requires to show the value?

[brian_weigel]

The task responsible for updating those objects is the Perform Identity Request Maintenance.

As to why the column isn’t populated, usually that is a case where the property reference is incorrect (either the attribute itself isn’t correct, or it’s an Object and you need to reference an object property like completer.displayName). Have you checked the IdentityRequest object XML via the debug page to see what’s available for that section?

Available Objects: ApprovalSummary (from IdentityRequest "approvalSummaries" Attributes map entry)

[kumar_k (Vasu K)]

approvalSummaries.xml (2.3 KB)

Yes, I can see the completer value in IdentityRequest xml. Attached is the “approvalSummaries” tag from the same.

I tried below different ways to get the value from different objects but none seems to be working.

<ColumnConfig property="completer.displayName" headerKey="completer"/>
<ColumnConfig property="completer" headerKey="completer"/>
<ColumnConfig property="approvalSet.item.approverName" headerKey="Approver Name"/>
<ColumnConfig property="approvalSet.approver" headerKey="approverName"/>
<ColumnConfig property="parent.approvalSet.approverName" headerKey="approverName"/>
<ColumnConfig property="item.approver" headerKey="Item Approver"/>
<ColumnConfig property="approvalSet.item.approver" headerKey="approver"/>

[brian_weigel]

I did a bit of tinkering in my sandbox but couldn’t seem to get that property either. Unfortunately I don’t have bandwidth to dig much deeper into this issue, but it’s possible that the desired property might not be available via simple reference.

[kumar_k (Vasu K)]

Thank you I will try other ways to achieve this and will update this thread.

[poornarao]

Vasu , did you find any solution on this issue?

[kumar_k (Vasu K)]

Still trying few other patterns and might try render method if that is appropriate. Currently in evaluation process.

If none of the above works, might lean towards the implementation mentioned in this thread which is only applicable to new requests.