Disable operation not showing on Access Request UI

[vivek_kumar9 (Vivek Kumar)]

Which IIQ version are you inquiring about?

8.3

Disable with add entitlement type of request: Disable account action is not shown on SailPoint UI even though the provisioning plan is prepared with the same.

Thanks
Vivek

[enistri_devo (Emanuele Nistri)]

Hi @vivek_kumar9,

some connectors have already configurated Disable operation(like AD), for the others you must set a provisioning form into the connector for each operation that you want see/manage

[Gares (Gonzalo Ares Nicolas)]

Hi @vivek_kumar9,

The process to disable an account can be found in the Manage Accounts section. Upon selecting an identity, you will be presented with a list of associated accounts and the options to disable/enable, or delete them.

And as @enistri_devo commented, for proper functionality, the provisioning policy must be appropriately configured in the application.