Hi @DivyaL_7 ,
On the email template that you would like to disable, you can configure the “no_send” keyword in the subject based off the requestor (owner of the workflow if you are using the Manage Access step). For instance, if you use a “service identity” to submit the access request then you can use velocity logic to output “no_send” if they are the requestor. An example below:
#if($requesterName == "SVC_AccessRequest")no_send#end${requesterName} Has Requested Access on Your Behalf
You can use additional velocity functions like startsWith or endsWith to generalize this as well!
Let me know if that helps!
Thanks,
Liam