Hi Folks,
How can we deploy Services Standard before provisioning rule in our tenants. Do we have to raise a normal support ticket or an expert services ticket?
This is a Expert Services feature and you will be charged accordingly by SailPoint
Hello @maheshtare,
You have to raise an Expert Service Ticket with SailPoint to get the required done.
You need to upload the XML of the rule, Rule Validator Result of the Rule for the same to get it deployed on respective ISC tenant.
Note that as its Cloud Rule, SailPoint comes into picture for deployment. For connector rules, you can perform the deployment on your own without any dependencies.
The deployment will be charged by SailPoint. If your customer has got the Expert Services hours, It will be utilized from there else, SailPoint will charge you.
Regards,
Rohit Wekhande.
If you’re working with a partner and they already have an approved rule, they can deploy it to your tenant without going through the review process