Das services has restarted error

Identity Security Cloud (ISC) ISC Discussion and Questions
, ,
1

:bangbang: Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic.

We have a VA cluster with 2 VAs in it. One of the VAs keeps running to issues with the following error

{
"detailedMessage": "das-am service has restarted 52 times in the last 30 minutes",
"restartCount": 52,
"uuid": "XXXXXXXXXXXXXXX",
"timestamp": "2025-08-07T21:14:37.229Z",
"lastNotifiedTimeStamp": "2025-08-10T21:20:47.713481Z",
"severity": "errors",
"category": "container"
}

Similar error occurs for other das services

  • das-am service has restarted 52 times in the last 30 minutes
  • das-dcc service has restarted 52 times in the last 30 minutes
  • das-pc service has restarted 52 times in the last 30 minutes
  • das-rc service has restarted 52 times in the last 30 minutes

The connector status is

image

Question:

  1. What are the das* services?
  2. Has any one seen this error and how did you resolve it?

Thanks

Nikhil