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Hello all,
There are currently many search queries in my org created by many different individuals that have subscriptions. If one of those individuals leaves will the subs still be associated with that account AND if requirements change, how can the queries be updated? Is it a matter at that point just to re-create the search?
Is this something that I need to take to the Ideas portal?
Saved searches are only visible to the user who created them. I would advise to recreate these search queries under a SailPoint service account (admin user) so they remain available even if the original user leaves the organization. If the requirements change, a user can login to ISC with service account credentials to update the search queries/subscriptions.
The big issue that we have is that we need to avoid shared accounts if at all possible, so having an admin account for people to use is not ideal to say the least.
I would hope in the future that this will become a thing in SP as it can reduce administrative effort.
I can see your point here. Although shared accounts are not ideal, access to the service account credentials can be strictly limited to your team. This account can also be useful for other admin related tasks, such as emergency or backdoor access in the event of an SSO-related issue.
Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic.