Hi guys, So we have a CSV-connector where we only get a new CSV-file every 6 months. When requesting access to this source via an application, a manual task is created, however after it has been approved we don’t see the entitlement on the CSV-account before actually aggregating a new CSV-file. Is…

The ??? in the account ID will be replaced by actual value only after an account aggregation on the source.

Not seeing the access untill it is aggregated is by design and is part of the closed loop verification process. Only the aggregation process (full aggregation or single account aggregation for directly connected sources) can update the access of accounts and identities. I don’t think this behavior …

Regarding the ?? on the service desk connector it is most likely because you have not set a value to the account id in the create account provisioning policy.

The only way to update the account information, is by aggregation (via the CSV file) or by providing it via the update accounts API (PUT on /v3/accounts/). On the latter you can provide a full body of all the attributes, and I’m assuming this includes any attributes that are marked as entitlements, …

[image] Edwin Sauve: The only way to update the account information, is by aggregation (via the CSV file) or by providing it via the update accounts API (PUT on /v3/accounts/) One thing to note about using the PUT API is that any changes you make via PUT will be overridden the next time the C…

Is it possible to also use the POST v3/accounts/ to API to add source accounts to the CSV-connector if for example an access is requested for an identity with no account yet? I tried it from Postman and got a 200 code back but never seen any account open up.

We have use the POST v3/accounts/ but as an Authorative Source. So we have Source → Identity Profile. Once you create an account on the source it gets push to Identity Profile and the user gets created.

[image] Sebastian Wegmann: Is it possible to also use the POST v3/accounts/ to API to add source accounts to the CSV-connector if for example an access is requested for an identity with no account yet? I tried it from Postman and got a 200 code back but never seen any account open up. Yes it…

CSV Connector only getting a new CSV file every 6 months

SailPoint Human Fabric (SHF) SHF Discussion and Questions

colin_mckibben (Colin McKibben) June 29, 2023, 12:55pm 9

@Wegmannorth Check out this post: Create Account API - #2 by colin_mckibben

It might help answer your questions about the accounts API.

Topic		Replies	Views
Inbound API for account update/aggregation / CSV upload? SHF Discussion and Questions apis , aggregation , identity-security-cloud	1	811	February 6, 2023
POST /v3/create creates account on a different source SHF Discussion and Questions apis , identity-security-cloud , accounts	3	496	October 9, 2023
Access Profiles in CSV-connector only showing up as entitlements on Identities SHF Discussion and Questions identity-security-cloud , access-profiles , connectors	0	446	June 28, 2023
API Add-Aggregate Entitlement to CSV Source SHF Discussion and Questions aggregation , identity-security-cloud , connectors , entitlements	2	121	March 20, 2025
Update specific Identity Attributes from a given source SHF Discussion and Questions apis , identity-security-cloud	1	278	May 20, 2024

CSV Connector only getting a new CSV file every 6 months

Related topics