Connection Settings

Provide the information required to connect and interact with the source. To configure Guidewire BillingCenter SaaS connection settings, complete the following:


This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/saas/guidewire_billingcenter/help/saas_connectivity/guidewire_billingcenter/connection_settings.html

Previously (in 2023), I built a custom web services connector for IdentityNow to connect to GuideWire - ClaimCenter (one of their other very similar products).

In the custom web connector I built, I needed to specify a few specific request parameters, including one called “idp”.

Screenshot of custom web connector for GuideWire:

SailPoint created the OOB GuideWire connectors, but I don’t see any option to specify the “idp” value, which really just tells GuideWire’s token service (Okta) which tenant to grant the token for…

I have the configuration values populated, and have gone through the process of ensuring the client ID and Secret are correct (getting everything to work great in Postman)… but the OOB connector seems to be missing the field.

Here’s what works in Postman (POST to the token URL):

Screenshot of ISC OOB GuideWire SaaS connector (no option for “idp”):

When I try to test the connection, I get an error message that indicates it doesn’t know where to go:

Has anyone found a solution or workaround for making this connector function?