Cloud Gateway and Multi-Connector Adapter: Issue with MCA Test Connection task

Which IIQ version are you inquiring about?

8.4p1

Share all details about your problem, including any error messages you may have received.

We have configured our Multi-Connector Adapter applications to use Cloud Gateway as a Proxy Application. When we execute the ‘Multi-Connector Test Connection’ task, we see the following error:

An unexpected error occurred: java.lang.ClassCastException: class sailpoint.connector.cib.CIBConnector cannot be cast to class sailpoint.pse.connector.MultiConnectorAdapter (sailpoint.connector.cib.CIBConnector is in unnamed module of loader sailpoint.connector.ConnectorClassLoader @4d7bea1d; sailpoint.pse.connector.MultiConnectorAdapter is in unnamed module of loader org.apache.catalina.loader.ParallelWebappClassLoader @6ff8e744)

Any pointers?

Hello @sonali_manhas

As per error listed I believe there is issue with jars mismatch. Compare both WEB-INF/lib and the connector deployment directory for multiple connector jars. Try to reinstall MCA Plugin