We have a requirement to change the password from Identity Now Home Page and notification should trigger to user’s manager. Can anyone provide guidance on whether this is achievable?
You would need to click on “Problems signing in?” This will then prompt a password reset. It will require strong Auth in order to do a password reset. You will also want to make sure you have a password policy defined in the admin portal.
Yes, But our requirment to send the password notification to user’s manager
For this your going to want to look into Workflows. You will need to trigger on the password change event. Grab the users profile then grab the managers profile. Extract that managers email address and then create an email that the password was updated.
Ok, But I don’t see any trigger in workflow for password changed. Can you please let me know which event we need to trigger in workflows
There isn’t a specific ‘Password Changed’ trigger in the workflow. When a user changes their password, an event log named ‘Password Change’ is generated.
In the workflow, you can use the ‘Scheduled Search’ trigger with a search query like ‘name: “Password Change”’. From the search results, pick the user whose password was changed. In the next step, use the ‘Get Identity’ action to find the user’s manager and the ‘Send Email’ action to notify the manager.
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