Certification is still active

IIQ 8.4p2

We are testing certification in lower environment.

For testing , we are keeping the certification expiration to 1 hour using 3 parameters below

Active Period Duration= 1 hr

Revocation Period Duration*= 1hr

Time After Certification Expiration*= 1hr

Certification is kicked off. It is will active state.

Manager got the workitem.

We want to test what happens if the manager does not take ANY action.

Even after 1 hour, the certification is still active.

Even after 5 hour , the certification is still active.

Should we run any task for certification to expire/close.

I do not see any task that starts with name certification .

Also i ran Check Expired Work Items multiple times.

A certification only leaves Active when someone signs off or you’ve enabled Automatic Closing. The Check Expired Work Items task only handles reminders/escalations for work items; it does not close certifications → Solution: Enable Automatic Closing

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Did you run perform Maintenance task with certification related attributes along with automatic closure.

Yes, we did run the Person maintenance task. “Automatically close certifications“ was not checked

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