Certification custom logic

I recently worked on a use-case, I would like to check is there any other optimistic way to do.

Scenario:

  1. As a part of mover workflow a certification will be generated to review the access.
  2. If reviewer approve → nothing to do
  3. If reviewer revoke → SNOW ticket to revoke access (default functionality) along with disabling of account (custom logic, set Active = No) should be created.

I opted for the certification Item completion Rule which will be executed for every cert Item completion, so that I can check the decision and modify the plan accordingly.

Flaw here is this rule will be executed for all application included in the certification.

Note: Since we using ServiceNow integration I couldn’t able to use application’s after provisioning rule
Current IIQ version: 8.3

Hi @GKovaradhan

Question: For which application this access review is ? Does it have direct provisioning or you create SNow ticket ?

Thanks
Krishna

Hi @GKovaradhan

Are you generating SNOW ticket to perform remediation action? If yes, then you can check if after provisioning rule on - IdentityIQ for ServiceNow ServiceDesk connection can be leveraged.

Thanks,
Pallavi

I have used before provisioning rules in similar cases to modify the plan action and open a snow ticket throug app specific before prov. rule.

Before provisioning rule is not triggered if the application is on-boarded using delimited file connector. So it depends on the type of application/connector.

I would handle that with integration config for app specific type if that’s your use case with .csv file

yes, that would also work.

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