Batch Request giving invalid result

Hi all,

We are trying to disable Application accounts through batch requests. We are getting invalid target account error on submission for some application. Are we missing something?

Additionally, we are getting SNOW tickets for connected applications which should not be the case. Any suggestions?

Thanks in advance.

Hi @rishavghoshacc,

Is it possible for you to share the sample input file that you are using?
Also please confirm if there is any customization you have done on your workflow which is being invoked for batch request?

Thanks

Hi @rishavghoshacc,

If you’re specifying the nativeIdentity in the disabled account batch request, you need to provide the full nativeIdentity of the account.
For example, if the nativeIdentity of the AD application is the DN, you must include the complete value in the batch request, otherwise, you will get Target Identity not found error.

operation,application,nativeIdentity 
DisableAccount,ActiveDirectory,cn=TestUser,ou=dev,dc=Test,dc=com

Hi @ashutosh08,

The below is the format of the file;
operation,application,identityname
DisableAccount,APPXYZ,username

Hi Rishav,
please use
operation,application,nativeIdentity,identityname
thank you,
Prakash

Hello @rishavghoshacc
Please use
operation,application,nativeIdentity
DisableAccount,ActiveDirectory,“cn=TestUser,ou=dev,dc=Test,dc=com
NativeIdentityValue(CN value) should be in double quote.

Thanks,
Santhosh B

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