Azure Active Directory : Error : Error! Exception occurred while getting license details

Identity Security Cloud (ISC) ISC Discussion and Questions
, ,
1

Hi Developer

looking for urgent assistance on getting error while full account aggregation in Azure Active Directory.

Add the useMSGraphAPI attribute in the Azure AD data source through API.
Kindly use the API format:
PATCH /v3/sources/:id

[
{ “op”: “add”,
“path”: “/connectorAttributes/useMSGraphAPI”,
“value”: “true”
}
]
The above couldn’t fix the issue.

Thanks you so much for help.

Regards
Navya

2

Hi Navya,

Could you please let us know what issue you are facing which aggregating the account ?

3

Hi @navyakodali ,

Try removing the risky user attributes in the schema.
Go to your Azure Source >> Account Schema and delete the attribute called risky user attributes.

Here’s a post I found - Error in Azure Active Directory Account Aggregation

Also, when you get a chance, could you please confirm if you have the required permission to load accounts - Required Permissions

Thanks!

4

Hi @navyakodali

Is the issue still there?

This could be a network issue on your side. Did you check the Azure AD connector logs for any errors and what’s causing this? You can follow this document Enabling Connector Logging.

Did you check whether aggregations for other cloud sources work fine?

Also, did you check whether the necessary attributes are added to the connector Additional Configuration Parameters?