mario_rod
(Mario Rodrigs)
September 5, 2025, 10:08pm
1
Getting this error when trying to aggregate accounts for the first time”
Error!
Exception occurred while getting license details.
Saw this earlier topic but in my case “useMSGraphAPI“ was already set to true
Hi Vatan,
Kindly follow the steps below to resolve the issue:
Add the useMSGraphAPI attribute in the Azure AD data source through API.
Kindly use the API format:
PATCH /v3/sources/:id
[
{ “op”: “add”,
“path”: “/connectorAttributes/useMSGraphAPI”,
“value”: “true”
}
]
For more information, you can also have a look to Additional Configuration Parameters
CCG logs only show error:
“java.lang.RuntimeException: Exception occurred while getting license details“
I have also disabled all features but there’s no difference, the agg runs for a min and then throws that error
nikhlesh21
(Nikhlesh Sheoran)
September 9, 2025, 12:34pm
2
@mario_rod
Can you please try to remove “assignedLicenses“ and other attributes related to “risk” from Source Account schema and try aggregation again.
Thanks.
mario_rod
(Mario Rodrigs)
September 9, 2025, 2:28pm
3
@nikhlesh21 I removed the attribute but still getting the same error.
I have not removed the 4 risk attributes because the “Risky User” alert feature is enabled in Entra ID. Does it still need to be removed? If so, why is that an issue?
Update: Removed the 4 risk attributes and still getting the error