AWS EventBridge Event Trigger Subscription in Demo Tenant

Are Amazon EventBridge event trigger subscriptions supported in *.identitynow-demo.com (AKA Demohub) tenants?

When trying to create one through the UI, the following error occurs:
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The same error occurs when trying to create the subscription via the event trigger subscription and SP-Config APIs.

Hi Nathan, I wanted to make sure I understood how you tried to create this in the UI. Did you navigate to Event Triggers menu within the UI? Normally, this is where you should have a list of pre-defined available triggers you can subscribe to. I’ve not seen Amazon Event hub in those available triggers. I could see ISC receiving an Amazon Event Hub event, but I would use SaaS Workflows for that.

I saw no one responded to this and wanted to follow up with you, because some clarification might help get this answered.

Hey William, thanks for responding!

This post is regarding the Amazon EventBridge subscription method for the Event Trigger Service:

This method sits alongside HTTP and native Workflows integrations with the Event Trigger Service. Neil McGlennon provides a great overview of this feature here:

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@nsorlien - This should work regardless of tenant type. If not, that’s a bug, and I would raise that with SailPoint. :slight_smile:

Good to know, thanks!

@colin_mckibben Is this something you could pass along to the right team in SailPoint? We opened a regular support ticket a while back but were told SailPoint Support cannot assist with demo tenants.

Did you verify that the same AWS ID will work in your sandbox or prod tenants?

Yep, I just tested the value in a customer’s sandbox tenant and it still works there. We have seen this issue across the 4 different demo tenants we’ve had access to over the last year or so.

What’s your case number? I can review the details.

The case was CS0244863

Edit: CS0245305 as well

I have opened a ticket (TSTRM-8602) for our DemoHub team to look into this. I’ll keep you updated when there is a resolution.

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