Authentication Failed on IDNow

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi everyone,

I’m sending an invite via IDNow to a user and I register him, and I register the access password, but when I log in to IDNow with that user, it generates the following error: Authentication Failed.
Has anyone seen anything similar, know how to solve it?

Thanks in advance for the help.

2

Good morning @reinajss ,

Could you please DM me the org name, user login, and the time/date you got the error? I can check the logs.

Thanks, Rich