This does not look like a simple mapping issue. From the error, the NERM connector seems to be failing during the response handling of the sync/update call, not while reading the attribute itself.
A few things I would verify:
- Make sure the attribute exists in the account schema and is included in the create/update operation.
- Confirm the target field is writable from the NERM side and the API permission is correct.
- Test with a simple static value first to rule out any transform/generated value issue.
- Check whether account creation succeeds and only the writeback to NERM fails.
Since the error is Cannot read properties of undefined (reading 'status'), this feels more like a connector-side issue or unexpected API response than a normal configuration problem.
I’d open a SailPoint Support case and include the requestId from the failure so they can trace the backend connector call.
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