Which IIQ version are you inquiring about? 8.2 Has anyone ever implemented “approve/deny via e-mail” in IIQ? ServiceNow and some other platforms have the ability to send an e-mail with request details, and the recipient can click on a link in the e-mail that replied with either approve/deny detail…

It was there in older version of SSD, but then removed later due to the use of old email technology.

It’s very easy to construct a link in the email that a user can click to take the user to the approval page, but automatically selecting approve would be a next step, and I am not sure that’s possible without using a REST interface.

Yes, the e-mail itself is the easy part. We already send out e-mail notifications. It’s the automated approvals I was curious about.

Approve/Deny Requests via E-Mail?

IdentityIQ (IIQ) IIQ Discussion and Questions

ajmerasunny (Sunny Ajmera) September 27, 2024, 4:35pm 5

I recall that SailPoint Expert Services developed this feature for a client. I recommend reaching out to your Customer Success Manager (CSM) for further assistance.

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Approve/Deny Requests via E-Mail?

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