How to create notifications and (approval & rejected ) for custom quicklink after submitting form it should notify the administrator

IdentityIQ (IIQ) IIQ Discussion and Questions
,
1

Which IIQ version are you inquiring about?

identityiq 8.4

i need the bell notifications for the administrator and how to use the email template in debug pages

2

Hi @MIDHUNKUMAR_A ,

You can achieve this by adding an additional step to send an email notification to the administrator. This step should be placed after the approval stage. To implement this, use the sendEmail method and pass the appropriate emailTemplate as a parameter.

  <Step action="call:sendEmail" icon="Email" name="NotifyRequester" posX="1177" posY="355">
    <Arg name="template" value="EmailTemplate Name"/>
    <Arg name="identityName" value="ref:identityName"/>
    <Arg name="cc"/>
    <Arg name="requestee" value="ref:identityName"/>
    <Arg name="to" value="admin email"/>
    <Transition to="UpdateFinalStatus"/>
</step>
3

is there any step by step thing which can be followed

4

hi @MIDHUNKUMAR_A You can also achieve this in IIQ by combining a custom QuickLink, a workflow, and email templates. Here’s a high-level approach that worked for me:

  1. Create the Custom QuickLink
  2. Built a Custom Workflow
<Workflow name="CustomQuickLinkWorkflow">
  <Step name="Start" next="Approval"/>
  
  <Step name="Approval" type="approval" next="CheckApproval">
    <Approvers>
      <Identity name="spadmin"/> <!-- or use a role/group -->
    </Approvers>
    <EmailTemplate>approvalNotification</EmailTemplate>
  </Step>

  <Step name="CheckApproval" next="Approved" reject="Rejected">
    <Script>
      <![CDATA[
        if (approvalResult == "Approved") return "Approved";
        else return "Rejected";
      ]]>
    </Script>
  </Step>

  <Step name="Approved">
    <EmailTemplate>approvedNotification</EmailTemplate>
  </Step>

  <Step name="Rejected">
    <EmailTemplate>rejectedNotification</EmailTemplate>
  </Step>
</Workflow>
  1. Set Up Custom Email Template
<EmailTemplate name="approvalNotification">
  <To>${approver.email}</To>
  <Subject>Approval Needed</Subject>
  <Body>A new request has been submitted and needs your approval.</Body>
</EmailTemplate>
  1. Linked theCustom Workflow to the Custom QuickLink

<QuickLink name="CustomRequest" workflow="CustomQuickLinkWorkflow" ... />

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