niketnova
(Niket Telavane)
April 14, 2026, 4:03pm
1
Hello Experts,
We have observed this error occurring after approving access requests in our Production environment, and it has started occurring frequently.
An unexpected error occurred: Approval workflow error: com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field “machineIdentityManagerAssignment” (class com.sailpoint.approval.ApprovalConfig), not marked as ignorable (14 known properties: “timeoutConfig”, “tenantId”, “cronTimezone”, “serialChain”, “requiresComment”, “slackConfig”, “scope”, “escalationConfig”, “teamsConfig”, “id”, “autoApprove”, “fallbackApprover”, “reminderConfig”, “emailConfig”]) at [Source: REDACTED (`StreamReadFeature.INCLUDE_SOURCE_IN_LOCATION` disabled); line: 1, column: 4666] (through reference chain: com.sailpoint.approval.ApprovalRequest[“approvalConfig”]->com.sailpoint.approval.ApprovalConfig[“machineIdentityManagerAssignment”])
Any idea how to fix this issue.
Thanks
Niket Telavane
MattUribe
(Matt Uribe)
April 14, 2026, 5:30pm
2
Some things that might help us to help you:
Are these errors related to requests on a single source, or many?
What sources are affected?
Are these errors related to provisioning new accounts, adding entitlements to existing accounts, both?
Matt
niketnova
(Niket Telavane)
April 14, 2026, 6:25pm
3
This is for the AD source and noticed this error for removing entitlements
niketnova
(Niket Telavane)
April 14, 2026, 6:27pm
4
Any idea what Approval Settings does. noticed that this configuration added in PROD
MattUribe
(Matt Uribe)
April 14, 2026, 7:41pm
5
Any idea what Approval Settings does. noticed
Here’s the announcement describing that feature.
Description
Customers can now delete human or machine accounts directly in Identity Security Cloud (ISC) — with configurable approval workflows and complete audit tracking. This removes the need for custom BeforeProvisioning rules, reduces deployment friction, and enables true end-to-end lifecycle management for human, machine, and uncorrelated accounts.
This update introduces source-level approval settings for account deletion requests via UI, API, and the workflow. Together, these capabilitie…