Add Entitlement Operation in webservice connector

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.2p4

Share all details about your problem, including any error messages you may have received.

Hello Everyone,

I have configured a webservices connector application in IdentityIq. The connector is configured with both Create account and add entitlement operations. As per our target system implementation, there are two APIs that are needed to be called whenever a user is created. One for creation of account and another to assign the role to the created account. I have configured the create API in Create account operation and assign role API in Add Entitlement Operation. When I try to provision a user, the create account operation is getting triggered and the API is being executed with the account being created on the target successfully. But after that, the Add Entitlement operation is not getting triggered thereby the role assignemnt API is not getting called. We have the “createAccountWithEntReq” set to false in app xml. Did any one face such issue? When will the Add Entitelement called? How to get it triggered after create account operation?

Any advice is greatly appreciated.

Thanks in advance,
Maneesh

2

Hi Maneesh,

How are you provisioning a user? either any rapid setup or role or requesting group or just requesting account from manage account?

3

Hi @mbommakanti3298

Verify the provisioning plan includes the Add Entitlement operation.
Ensure roles are marked as entitlements in the schema.
Use the After Operation Rule in the Create Operation to queue a role assignment request if necessary.