AD Provisioning issue

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.4

Share all details about your problem, including any error messages you may have received.

We have two AD domains, and provisioning/attribute synchronization has been working fine for both domains until last week. However, we are now encountering an error with one domain’s provisioning/attribute synchronization. The error message is:

Error(s) reported back from the IQService - After script returned non-zero exit code: -1 :

Does anyone have an idea on how to resolve this issue and understand the cause behind this error?

2

Hi @Saikiran25 ,
Seems something wrong with your after script / native rules. Please check the below links for this issue

https://community.sailpoint.com/t5/IdentityIQ-Forum/Errors-returned-from-IQService-After-script-returned-non-zero/m-p/94096

https://community.sailpoint.com/t5/IdentityIQ-Forum/Before-Script-returned-non-zero-exit-code-1/m-p/1735

https://community.sailpoint.com/t5/IdentityIQ-Forum/Errors-returned-from-IQService-After-script-returned-non-zero/m-p/139057

Thanks

3

Did you check IIQ service logs , Please share if you have . Also hope IIQ service is running fine.

4

Hi @Saikiran25 ,

Did you guys upgrade the SailPoint version recently and get this post? If that is the case, then you are required to reinstall IQService with the latest version you upgraded to.

Besides, please share logs if you can. So that we can get to know more about what is happening,

5

Hi Saikiran,

Are you getting this error intermittently or all transactions?
Have you reviewed the IQService logs ?

regards,
Arun

6

Error(s) reported back from the IQService - After script returned non-zero exit code: -1
This error is very generic and can be shown by connector in multiple failure scenario.

7

HI @vishal_kejriwal1 is there any way to find the root cause

8

Did you enable logging in IIQ service ?

9

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